
I’ve been spending a lot of time on the Etsy forums the past few weeks researching the handmade marketplace. And I’ve seen a lot of posts from people asking questions or having problems getting Twitter to work for them. The two main themes emerging from the questions are:
- I only have people in my industry as part of my connections.
- What should I tweet about?
I’m going to start at the beginning.
What does Twitter do for your business?
The problem with new(ish) technologies are that everyone seems to be doing it. So a lot of people feel obliged to start an account without having a real goal.
The first step is identifying what the tool does – Twitter is a community tool, allowing people to share ideas, that is also used as a marketing tool by many.
What do you want to get out of Twitter?
If your answer is just: more views on my handmade items and building a business network, then you should definitely read on. And if you’re only interested in posting your own items – go get some paid advertising or find another tool that fits your requirements better.
Because Twitter is a social networking tool, it is a neat way of finding artists sharing your interests and getting your name out there but also a good way to get tips from experts in various fields without having to look for information yourself. Essentially building a business network – but that also means you should share your knowledge
Setting up
Personal or business? The advantage of using your business name is that it helps branding, narrows your interests and reminds you that you should keep it professional. But if you’re a well-known artist there is no harm in using your own name.
When you set up your account you will need:
- A short description 160 characters – include your interests, what you make and which materials you use
- A profile image – that gets cropped to a thumbnail
Branding
The biggest part of your brand will the content you tweet. But you can also use the profile image, upload a background image and change the colour scheme to fit with your brand.
If you are not a designer or don’t want to pay for one, Twitter has a lot of very pretty themes. Rather use their themes than having a tiled background that isn’t seamless. A professional look and feel is a bit more important than being absolutely on brand.
Getting and setting connections
The obvious starting point is to follow other artists and people you know and who works for Etsy, Flickr and other marketplaces. Don’t forget to check the profile pages of your favourites for their Twitter names.
Next look at handmade blogs and go follow them on Twitter.
Look at:
- Related industries too, i.e. fashion, hand bags, make-up.
- Your business – marketing companies, SEO experts
- Design and web companies – Smashing Magazine, Colour Lovers
What should I tweet?
Do:
- Retweet other people
- Post links to interesting blogs, articles, good design and cool items
- Visit the Etsy promotion forums – there are a lot of link exchanges
Don’t:
- Feel obliged to tweet every five minutes or even every day if you don’t have something interesting to say. People won’t notice if you’re quiet but will get annoyed if you carry on posting boring stuff.
- Don’t be (too) self absorbed
- Only post links to your blog, product items
- Post inanities
Give it time
Don’t try and do it in one sitting. Rather see Twitter as a way to discover and share your interesting finds with every day. When you add favourite products, spend time on Facebook or read blogs keep an eye open for Twitter links.
Building a network takes time.
Mind your manners
I found these articles very useful.
Thoughts? Comments or a link you would like to share.
You can follow me on Twitter too. I generally tweet about online business strategies, cool art, architecture – and yes – my blog posts and items.
Further reading
Update:
Cathrinette Rings posted her Twitter strategy on this Etsy forum post – go have a read. Her advice is useful, in-depth and backed up with results. You can obviously also follow her on Twitter.
Fellow Etsian Crochet Gal: Twitter – The power of social networking
From Twitter:
Visit my Etsy shop if you are interested in buying anything.
Talk to me on Facebook
Follow me on Twitter